Walking Tall Team Members

Our team members are the #1 resource our brands have that drive excellence and ultimately success. Our environment will be diverse, inclusive, fun and respectful allowing our team members to thrive personally and professionally. Our team members will have confidence that they are part of an organization that they can believe in and that values them by making these commitments:
To our team members:

• Know How and Why: We will ensure you understand our culture in detail, how you can contribute to the restaurant’s success, what is expected of you, and the reasons behind what you are asked to do. 

• Preparation and Development: We want this to be an open book test that is stress-free. We will ensure that you have both great people and the right tools to work with and setting you up for success by providing the training, knowledge, and skills you need to do your job to our high standards. We will continue providing the opportunity to learn new skills and develop throughout your career. 

• Support: Coaching you with clear, timely, and honest feedback in a way that emphasizes teaching over discipline, challenging you to reach your potential, and respectfully holding you accountable for your decisions and results.

Keeping the above commitments to you is only the first part of what it takes for us to achieve our goal for our team members to take great care of our customers. The other half is our team members keeping the following commitments to each other and the organization.

• Teamwork: Doing your job with excellence, helping others to do theirs, asking for help before a customer or team member experience is compromised, respectfully challenging others when they do not live our culture, and enthusiastically supporting a decision once it has been made. 

• Accountability: Working hard, doing what is necessary to learn your job, living our culture, always making decisions that are aligned with our culture, asking questions and respectfully challenging when you do not understand, and owning your actions and results. 

• A “can do” attitude: Being positive, friendly, engaged, and open to change and challenge, having a sense of urgency, and being the kind of person others want to be around.

Our goal for our team members is to be a fun place to grow, work and make money!